TikTok Affiliate Associate

TikTok Affiliate Associate Call Centre & Customer Service – Hybrid.

Job Summary / Job ID (D004)

We’re seeking a creative and community-driven Outreach Specialist to join our affiliate success team. This role is ideal for someone who’s passionate about creator education, TikTok trends, and building meaningful relationships with affiliates.

Key Responsibilities:

• Engage daily with affiliates in the Affiliate portal; provide timely and helpful responses.
• Manage Euka messaging – apply A/B test messaging to different target audiences.
• Ensure that Euka is running as intended – No bots falling off or reaching maximum effort without being replaced.
• Approve/Reject Inbound Affiliates- Review new affiliate sign-ups, filter out low-quality applicants, and send approvals.
• Track Outreach Pipeline- Log new outreach attempts, follow-ups, and successful onboardings in your affiliate tracker.
• Reporting on affiliate outreach initiatives- Report on sampling efforts, FAQ’s, bot performance, and other affiliate initiatives.

Qualifications:

• Comfortable on camera (modern smartphones with decent video quality are sufficient).
• Fluent in spoken English with strong communication skills.
• Familiar with or willing to quickly learn Discord and its community tools.
• Understanding of the internet and North American creator culture.
• Able to use a VPN for global access to TikTok if needed. Self-motivated, organized, and proactive with excellent follow-through.
• Experience as a creator or affiliate on TikTok Shop (nice to have).
• A background in community management or education (nice to have).
• Familiarity with short-form content analytics and trend forecasting (nice to have).

Willing to Learn:

• Discord community management basics.
• Effective TikTok content creation strategies.
• How to research viral video trends and break down content structures.

BENEFITS:

• Above market salary package
• 15% Night Differential
• 3,000 Monthly Perfect Attendance Incentives
• 1,000 Monthly Internet Allowance during WFH
• 150 Meal allowance during onsite work
• HMO from day 1 of employment
• Paid Sick Leaves and Vacation Leaves
• Quarter and annual performance bonus
• Healthy and Encouraging Work Environment