What we do & how you can work with us
Nestled in the heart of Manila, Purple Lotuss Philippines has provided high caliber staffing solutions since 2011 to leading Amazon 3P sellers and other companies world wide as a Business Process Outsourcing (BPO) Solution .
As a fully dedicated BPO (Business Process Outsourcing) agency, our team works with clients to recruit and place full-time, remote employees that work in your time zone on your business objectives. Our team spans over 5 departments with an e- commerce emphasis to support clients selling on Amazon.com, Shopify, Walmart.com, Target+ and more.
Our chat moderators are engaged in Text and Voice-Based online chats, with one or more companies that we host out there. Their objective is to chat or interact with customers, stimulate conversations and thereby cultivate long lasting relationships. Creating an engaging and imaginative experience for customers is key to the success of this enterprise. Our chat moderators entertain customers, Solve problems, build rapport, and develop lasting relationships with customers by making the customer feel good about the company.
Chat moderators working with Purple Lotus are provided with flexible, exciting and uncomplicated opportunities to utilize their language skills and earn a reliable monthly income as an independent freelance moderator with positions available either on a part-time or full-time basis!
In order to work, our chat moderators simply login online via our chat interface anywhere in the world and instantly communicate with our customers. Chat moderators should be open to engaging in high quality dialogues of an adult nature on the various chat platforms.
Chat moderators at Purple Lotus are allowed to decide on their own working hours based on their own schedules, enabling you to optimize your work-life balance.
By working with Purple Lotus, unlike with other companies out there, you will be given the freedom to work “At Home, On-Site, or Hybrid”, while earning a reliable income. What is more, joining our team provides you with the additional benefits, reliability and stability that can only come from being a part of our worldwide highly experienced, long established, respected and successful chat moderation enterprise. Our moderators can expect to benefit and grow professionally with the assistance of regular and qualified training by our team of coaches. All our chat moderator teams have a reliable and competent point of contact through a dedicated team leader for each respective language that is easily contacted via phone, email and skype, thereby enabling you to have a meaningful experience as a part of a team. This approach allows us to provide high quality services and content for our clients, their customers and, crucially, for all our moderators.
While it is advantageous for your application to have some experience in the realm of Customer Service in general, it is NOT mandatory and even if you possess no experience at all, we welcome your application and look forward to working with you to build up your experience and improve your professional skill-set in this field. Both our experienced moderators and those with less experience are comprehensively trained by the team leaders and team of coaches. So long as you possess a good imagination, open-mindedness and the drive to improve, you have all the key skills necessary to become a successful chat moderator. If you believe you have these skills, then we are excited to receive your application and hope to hear from you soon!