Game Operations Specialist (Non Voice/Email or Chat Support)
We are searching for individuals that recognize the value of professional growth through the development of professional skills and have the dedication to achieve such advancement.
- Primary responsibility will be to support players in every aspect of a video game’s user experience.
- Game Operations Specialists utilize a variety of software tools to communicate with players and resolve issues related to gameplay, accounts, payments, bugs, etc.
Qualifications:
- Candidates must possess at least a Bachelor’s/College Degree in any field.
- With excellent English communication skills
- Strong desire to learn Internet and website technologies and communicate with players/customers.
- Ability to diagnose and solve problems with varying complexity, using multiple tools and systems
- Ability to interact and communicate effectively cross-functionally and with various levels of the organization
- Knowledge of internet, social media, and technical terminology is a plus
- Must have experience in playing various Web3 games.
- Must have knowledge regarding different crypto currencies and NFTs.
- Experience in playing Maple Story PC is a plus.
- Must be willing to work ONSITE on shifting schedules including night shift, weekends, and holidays
Employer questions
Your application will include the following questions:
- Which of the following types of qualifications do you have?
- What’s your expected monthly basic salary?
- How many years’ experience do you have as an Operations Specialist?
- How would you rate your English language skills?
- Which of the following languages are you fluent in?
- Do you have customer service experience?
